Q: Are Energizer® EcoAdvanced® batteries rechargeable?
A: No, Energizer® EcoAdvanced® batteries are not rechargeable. They are performance alkaline batteries, whereas Energizer Recharge® batteries are Nickel Metal Hydride (NiMH). Under no circumstances should an Energizer® EcoAdvanced® battery be placed in a battery charger.
Q: Where can I find more details around Energizer’s latest promotion?
A: For more information on current promotions, please visit http://www.energizer.com/promotions
Q: My Energizer® Hearing Aid batteries don't seem to be working. Now what?
A: For best results when using Energizer® Hearing Aid batteries, please allow about 30 seconds after removing the tab for your battery to "air-up" to full power before inserting into your hearing aid. To get the most out of your batteries, open the door on your hearing aid when not in use to stop battery drain and allow air to evaporate any moisture buildup.
Q: What is Energizer’s No Leak Guarantee?
A: Energizer’s No Leak Guarantee applies across our battery portfolio to give you peace of mind. Our batteries are designed to help prevent damaging leaks, or we will repair or replace your device. Energizer MAX® batteries are designed with PowerSeal™ Technology to protect against battery leakage in your devices for up to two years after the batteries are fully used. For more information, visit http://www.energizer.ca/about-batteries/no-leaks-guarantee.
Q: My Energizer® batteries are corroded. Help!
A: We apologize for the inconvenience! In the event that you experience battery leakage or corrosion with our Energizer® MAX®, Energizer® EcoAdvanced®, Energizer® Recharge®, or Energizer® Hearing Aid batteries, we will repair or replace, at our option, any device damaged by leakage. For more details please visit http://www.energizer.ca/about-batteries/battery-leakage
Q: How long will my Energizer® batteries last in their packaging?
A: Shelf life varies across our products:
- Energizer MAX® AA, AAA, C, and D cells last up to 10 years in storage, while our 9V lasts up to 5 years in storage
- Energizer® EcoAdvanced® AA and AAA last up to 12 years in storage
- Energizer® Ultimate Lithium™ AA and AAA last up to 20 years in storage, while our 9V lasts up to 10 years in storage
- Energizer Recharge® AA, AAA, C, D, and 9V last charged up to 12 months in storage, with a battery life of up to 5 years under normal conditions for AA and AAA batteries
Q: Do batteries expire?
A: Yes, all good things must come to an end. To find the Best If Used By (BIUB) date of the batteries in question, please look on the uppermost section of the cells, near the battery type (AA, 9V, etc.). You will see a white box with the Best If Used By year printed within it.You can find smaller cells BIUB on the packaging. The best consumer experience and battery performance occurs with battery usage before the Best If Used By Date. The battery may function beyond that date but with lower performance.
Q: Can you mix different brands of batteries?
A: As chemistries and voltage vary across both battery types and brands, we recommend that you do not mix batteries. Mixing of cells can result in battery leakage and sub-optimal device performance. For best results, replace all batteries with the same brand, chemistry, voltage, and size when the device performance becomes unsatisfactory.